Shipping & delivery
How Artbyte LLC delivers digital work and arranges shipment for custom physical commissions.
Digital deliverables
Digital artwork, creator assets and edited videos are provided in the formats and through the method agreed in the project scope. Required client approvals or late source-material delivery may affect the timeline.
Custom physical items
For cosplay commissions, the production window, fit specifications, final approval and planned shipping method are agreed for the individual order. Shipping is arranged after completion and any required final balance or approval.
Shipping and tracking
Where shipment is part of the agreed scope, the carrier, destination, shipping cost, tracking availability and allocation of risk are confirmed before dispatch. Estimated transit times may vary by location, carrier or customs processing.
International shipments
International shipments may be subject to customs examinations, duties, taxes or import restrictions. The agreement should specify who is responsible for these costs and requirements.
Delivery problems
Contact us promptly if the tracking information is incorrect, a shipment is missing or an item arrives with a problem. Please retain packaging, photographs and relevant tracking details for review.
Questions about these policies? Contact Artbyte LLC.